Privacy Policy
Introduction
Slate Financial Technologies Inc. ("Slate," "we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
For users in the United States, services may be provided through our affiliated entity, Dropp Labs, Inc.
What Personal Information We Collect
We may collect the following types of personal information:
Information You Provide:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username and password)
- Payment and billing information
- Communications you send to us
- Any other information you choose to provide
Information Collected Automatically:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
- Location data (if you permit)
How We Use Your Personal Information
We use your personal information for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send related information
- To communicate with you about products, services, offers, and events
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
- To analyze usage patterns and optimize user experience
Legal Basis for Processing
We process your personal information based on:
- Your consent
- Necessity to fulfill our contract with you
- Compliance with legal obligations
- Our legitimate business interests
How We Share Your Personal Information
We may share your personal information with:
Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, data hosting, analytics)
Affiliated Entities: Our affiliated company, Dropp Labs, Inc., to provide services and support
Business Transfers: In connection with a merger, acquisition, or sale of assets
Legal Requirements: When required by law, court order, or government request
Protection of Rights: To protect our rights, property, safety, or that of our users or the public
We do not sell your personal information to third parties.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we securely delete or anonymize it.
Your Privacy Rights
Under PIPEDA, you have the right to:
Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete personal information
Withdrawal of Consent: Withdraw your consent to our processing of your personal information, subject to legal or contractual restrictions
Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
To exercise these rights, please contact us using the information provided below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on privacy and security practices
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect functionality.
International Data Transfers
Your personal information may be transferred to and processed in countries outside of Canada, including the United States through our affiliated entity Dropp Labs, Inc. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Slate Financial Technologies Inc.
1322 West Broadway St Unit 1006
Vancouver BC V6H 1H2
Canada
Email: admin@tryslatehq.com
Phone: (778) 653-9468
For U.S. Users:
Dropp Labs, Inc.
8518 Kings Cove Drive
Salt Lake City UT 84121
USA
Email: admin@tryslatehq.com
Phone: (385) 217-2119
Complaints
If you have a complaint about our handling of your personal information, please contact us first. If you are not satisfied with our response, you may file a complaint with:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca